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Terms of service
Terms of Service
Effective Date: May 22 2026
Welcome to Native Sole Cameras! The terms “we”, “us” and “our” refer to Native Sole Group Ltd, the legal entity operating this store and website (including all related information, content, features, tools, products, and services, collectively the “Services”). Native Sole Cameras is the web address for our store.
These Terms of Service (“Terms”) govern your use of our Services. By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
1. Access and Account
By using our Services, you confirm you are at least 18 years old and have the legal right to enter this agreement. You are responsible for keeping your account details secure and for all activity on your account. You may not transfer or share your account with anyone else.
2. Our Products
We aim to accurately describe and represent our camera equipment and accessories. However, product images and descriptions may vary slightly due to device settings, supplier changes, or other factors. We reserve the right to change, update, or discontinue products without notice.
3. Orders and Payments
When you place an order, you make an offer to purchase the products selected. We reserve the right to accept or decline orders at our discretion. Payment must be completed before an order is accepted. Once accepted, cancellations may not be possible. We will notify you if there are any issues with your order.
You warrant that all purchases are for personal, non-commercial use only, and not for resale or export.
4. Prices and Billing
All prices are subject to change without prior notice. The price you pay will be the price displayed at checkout. Prices exclude taxes, shipping costs, and any applicable customs or import duties, which you agree to pay.
You agree to provide accurate payment details and to pay all charges incurred in connection with your order.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not liable for any delays caused by carriers, customs processing, or other circumstances beyond our control. Ownership and risk of loss pass to you once the products are handed over to the shipping carrier.
6. Returns and Refunds
Please refer to our separate Returns Policy for full details regarding cancellations, returns, refunds, and your statutory rights under UK consumer law. Your statutory rights under the Consumer Rights Act 2015 are not affected by these Terms — if goods are faulty, not as described, or not fit for purpose, you are entitled to a repair, replacement, or refund as appropriate.
7. Intellectual Property
All content on our Services, including trademarks, text, images, and designs, is owned or licensed by Native Sole Group Ltd and protected by UK and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only.
Certain third-party brands (e.g., Olympus, Nikon) displayed on our website are trademarks of their respective owners, shown solely to illustrate the products we sell. We do not claim ownership of these third-party trademarks.
8. Feedback
If you submit reviews, suggestions, or other feedback (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and publish such Feedback for any purpose. You represent and warrant that your Feedback is your original work and does not infringe any third-party rights.
9. Third-Party Links and Tools
Our Services may contain links to or integrate with third-party websites, tools, or services. We do not control these third parties and are not responsible for their content, privacy policies, or practices. Accessing or using third-party services is at your own risk.
10. Accessibility
We are committed to making our website accessible in accordance with the Equality Act 2010 and relevant accessibility standards such as the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing our Services, please contact us, and we will do our best to assist you.
11. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.
12. Limitation of Liability
To the fullest extent permitted by law, Native Sole Group Ltd and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our Services or products, even if advised of the possibility of such damages.
13. Indemnification
You agree to indemnify, defend, and hold harmless Native Sole Group Ltd, its officers, directors, employees, agents, affiliates, and partners from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from (i) your breach of these Terms, (ii) your violation of any applicable law or regulation, or (iii) your misuse of our Services.
14. Termination
We reserve the right to suspend or terminate your access to the Services at any time, without prior notice or liability, for any reason including breach of these Terms.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
16. Governing Law and Jurisdiction
These Terms and your use of our Services are governed by the laws of England and Wales. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to Terms
We may update these Terms from time to time. When required by law, we will notify you of significant changes. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.
18. Contact Information
Native Sole Group Ltd
Pandle House, 70 Grange Road East, Birkenhead, CH41 5FE
Company Registration Number: 15603552
VAT: GB516138309
Email: contact@nativesole.com
Phone: +44 7881 127268